The Florida Public Service Commission (PSC) will conduct a customer service hearing on Thursday, November 16, 2006, in Ft. Myers for customers of Embarq. Embarq is seeking to recover fifty cents per customer line per month for 2005 storm damage. If approved, the surcharge would appear on customers’ bills for one year beginning in April 2007.
Embarq has more than one million access lines and provides telecommunications services in eight districts throughout Florida. These districts include the cities of Naples, Ft. Myers, Ocala, Tallahassee, and Ft. Walton Beach.
The purpose of the hearing is to provide customers an opportunity to address the proposed surcharge and any concerns they have with the company. Customers are invited to attend the hearing at the following time and location:
Thursday, November 16, 2006
School Board of Lee County – Board Room
Dr. James A. Adams Public Education Center
2055 Central Avenue
Ft. Myers, Florida