The Florida Public Service Commission (PSC) will conduct a customer service hearing on Wednesday, December 13, 2006, in Ft. Walton Beach for customers of Embarq. Embarq is seeking to recover fifty cents per customer line per month for 2005 storm damage. If approved, the surcharge would appear on customers’ bills for one year beginning no later than April 2007.
Embarq has approximately two million access lines and provides telecommunications services in eight districts throughout Florida. These districts include the cities of Naples, Ft. Myers, Ocala, Tallahassee, Ft. Walton Beach, and the suburban Orlando area.
The purpose of the hearing is to provide customers an opportunity to address the proposed surcharge and any concerns they have with the company. Customers are invited to attend the hearing at the following time and location:
Wednesday, December 13, 2006
Ft. Walton Beach City Hall
City Commission Chambers
107 Miracle Strip Parkway SW
Ft. Walton Beach, Florida