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PSC Consumer Assistance

The PSC has many resources that may be of interest to you. This page is designed to help guide you to on-line and off-line information and assistance.

We suggest that you first read the publication, When to Call the PSC. If after reading this document you find that you're in the right place and you need assistance with a utility problem, contact the PSC. If you want to file an on-line complaint, you can do that through our on-line complaint form. Once we receive your submission, our Consumer Assistance Bureau will contact the utility company on your behalf.

You can also keep up with current PSC and utility events by subscribing to our Consumer E-Newsletter. If the text on this page is too small for you and you would like to increase the text size, visit this quick tutorial. We hope you find this information helpful.

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Florida Public Service Commission
2540 Shumard Oak Blvd.
Tallahassee, FL 32399-0850