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Where is the Florida Public Service Commission (PSC) located and what is
its mailing address? |
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The PSC is located in Tallahassee, Florida. Its mailing address is:
Florida Public Service Commission
2540 Shumard Oak Boulevard
Tallahassee, FL 32399-0850
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How can I get to the PSC? |
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- From the Florida Capitol in Tallahassee, drive south on Monroe
Street. Immediately past the Fairgrounds, turn left (east) onto Tram Road. Continue
until you reach the traffic light at Capital Circle Southeast; when you reach it,
turn left (north). At the next traffic light, turn right (east) onto Shumard Oak
Boulevard.
- From Interstate 10, take the U.S. Highway 90 exit (Exit 209) west
toward downtown Tallahassee, then turn left (south) onto Capital Circle Northeast.
Approximately three miles south of the U.S. Highway 27 (Apalachee Parkway) intersection,
turn left (east) at the traffic light onto Shumard Oak Boulevard.
- From Tallahassee Regional Airport, turn right onto Capital Circle
Southwest. Continue for approximately eight miles, passing Springhill Road, Crawfordville
Road, Woodville Highway and Tram Road. Turn right (east) onto Shumard Oak Boulevard.
- Parking
From Shumard Oak Boulevard, turn left on Esplanade Way. Turn right at 4075 Esplanade
Way and park in front of the Betty Easley Conference Center. You may also continue
past Esplanade Way, then turn left immediately after the Gerald L. Gunter Building
(on the left) and park in the area behind the Gunter Building.
(For a map of the area, see page 12 of the brochure available in the Clerk’s Office
or click on the “About the PSC” tab and then on “Contact Us” on the PSC Website.)
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What is the PSC's e-mail address? |
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To contact the PSC: contact@psc.state.fl.us
For electronic filings: filings@psc.state.fl.us
To contact Clerk’s Office: clerk@psc.state.fl.us
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What is the PSC’s Website address? |
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www.floridapsc.com
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What is the PSC's fax number? |
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1-800-511-0809
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How can I get the phone number of a particular PSC
employee? |
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Find it on the Internet at
http://fcn.state.fl.us/owa_tel/owa/www_tel.public_411, or call State of Florida
Directory Assistance at (850) 488-1234.
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How can I get phone numbers of other state agencies
and other state employees? |
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Find it on the Internet at
http://fcn.state.fl.us/owa_tel/owa/www_tel.public_411, or call State of Florida
Directory Assistance at (850) 488-1234.
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What are the PSC’s business hours? |
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8:00 a.m. to 5:00 p.m. ET Monday through Friday. The offices are
closed on official state holidays.
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When and where are filings accepted? |
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Filings by hand delivery are accepted during normal business hours
at the Office
of Commission Clerk, Room 110 of the Betty Easley Conference Center, 4075
Esplanade Way.
Filings can be sent by U.S. mail or courier service to: Florida Public Service Commission,
Ann Cole, Commission Clerk, Office of Commission Clerk, 2540 Shumard Oak Blvd., Tallahassee FL 32399-0850.
Filings can be made electronically. Go to the PSC’s Website (www.floridapsc.com)
for guidelines. Filings entering the PSC’s e-filings mailbox by 5:00 p.m. ET on
a business day are stamped as filed that day. Filings sent to any PSC e-mail address
other than filings@psc.state.fl.us will NOT be considered properly filed.
After-hours filings can be placed in a drop box located to the right of the front
door of the Betty Easley Conference Center. The box is checked at the start of every
business day. Any filings in the box are stamped as received the day they are taken
from the box.
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How can I get to the Clerk's
Office? |
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Follow the written directions (see second question) to the Capital
Circle Office Center, then turn left on Esplanade Way. The Clerk’s Office is located
in the first building on the right - Room 110 of the Betty Easley Conference Center
- at 4075 Esplanade Way. Limited visitor parking is available in front of the building.
(For a map of the area, see page 12 of the brochure available in the Clerk’s Office
or click on the “About the PSC” tab and then on “Contact Us” on the PSC Website.)
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Can I file documents electronically? |
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Yes. Go to http://www.floridapsc.com/dockets/e-filings.aspx
for guidelines on filing.
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How can I get copies of PSC documents? |
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- USE THE COPY REQUEST FORM
On the PSC Website, click on “Dockets & Filings” then on “Copy Request Form”. Complete
and submit the copy request form. You will be contacted shortly concerning your
request. There may be a charge for copies.
- CALL THE CLERK'S OFFICE
(850) 413-6770. There may be a charge for copies.
- COPIES OF ORDERS FROM THE WEBSITE
Click on the “Dockets & Filings” tab, then on “Orders”. Orders issued from January
1, 1996, forward are on the Website. (Orders on the Internet may not include attachments.
Contact the Clerk’s Office for complete copies, as well as for orders issued before
1996. There may be a charge for copies.)
- COPIES OF DOCUMENTS FROM THE WEBSITE
Click on the “Dockets & Filings” tab, then on “Dockets”. Enter the docket or document
number or docket title. Most documents filed beginning in 2001 and after are available on the Internet
in PDF format; some documents are also available in Word format. To view the PDF,
you must have the Acrobat Reader plug-in installed. Document numbers in blue and
underlined are available in Word format; those in red and underlined are available
in PDF format.
- LISTS OF REGULATED COMPANIES FROM THE WEBSITE
Click on the “Utility Regulation” tab and then on the industry you are interested
in.
- COPIES OF RULES, CHAPTER 25, FAC, FROM THE WEBSITE
Click on the Utility Regulation tab, then click on “PSC Rules”.
- COPIES OF AGENDAS AND RECOMMENDATIONS FROM THE WEBSITE
Click on the “Agendas & Hearings” tab, then on “Agendas of Commission Conferences”.
Agendas and recommendations are available for viewing and printing in HTML and PDF
formats.
- COPIES OF INTERNAL AFFAIRS AGENDAS AND ATTACHMENTS FROM THE WEBSITE
Click on “Agendas & Hearings”, then on “Internal Affairs Agendas”. The Internet
document contains schedules and agendas only. For copies of attachments, complete
and submit the “Copy Request Form” or contact the Clerk’s Office at (850) 413-6770.
(There may be a charge for copies.)
- COPIES OF UTILITY ANNUAL REPORTS
Click on the “Utility Regulation” tab, “PSC Regulated Companies”, complete
the choices, then click on “View”. For companies submitting annual reports, those
filed from 2000 forward are available online.
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How much does the PSC charge for copies? |
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- Paper copies are five cents per page (single- or double-sided). Documents on diskette
are $1.00 per diskette. Those on CD are $1.00 per CD. Audiotapes are $2.00 each.
Videotapes are $5.00 each. There may be an additional “special service charge” if
extensive time is spent in compiling material in response to a request for copies.
See Chapter 119.07(4)(d), F.S.
- If the total cost of the copies is less than $1.00, there is no charge. See Chapter
350.06(7),F.S.
- Checks or money orders should be made out to the Florida Public Service Commission.
The Commission does not accept credit cards. Payment must be received before the
copies can be sent. Call the Clerk’s Office at (850) 413-6770 for more information.
- Some documents are online in the Case Management System (CMS) in Word format and
can be e-mailed to you; however, the document may not be complete and the formatting
may differ from the official paper version which is retained in the official docket
file. There may be an additional “special service charge” if extensive time is spent
in compiling material in response to the request.
- Most documents filed from the beginning of 2001 forward are online in PDF format
and can be viewed and downloaded from the Commission’s Website free of charge.
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What is available on audiotape? |
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PSC agenda conferences, Commissioner-attended workshops, customer
service meetings, and some staff workshops and meetings. Many recent audio events
are also on the PSC’s Website. Click on “Agendas & Hearings”, “Audio and Video
Coverage of Events”, “Archives of PSC Audio/Video Events”, and choose the event
you wish to hear.
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What is available on videotape? |
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PSC agenda conferences. Like audio, recent PSC agenda conferences
are also available in video on the PSC’s Website at “Archives of PSC Audio/Video
Events”.
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What are "public records"? |
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“Public records,” as defined in Section 119.011(11), F.S., are “all
documents, papers, letters, maps, books, tapes, photographs, films, sound recordings,
data processing software, or other material, regardless of the physical form, characteristics,
or means of transmission, made or received pursuant to law or ordinance or in connection
with the transaction of official business by any agency.”
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How can I make a public records request? |
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While public records requests may be submitted orally, it is suggested
you put your request in writing to ensure staff handles your request accurately.
It should be directed to:
Florida Public Service Commission
Ann Cole, Commission Clerk
Office of Commission Clerk
2540 Shumard Oak Boulevard
Tallahassee, Florida 32399-0850
You may also use the “Copy Request Form” on the PSC Website or e-mail the Clerk’s
Office at clerk@psc.state.fl.us.
Please see Section 119.07, F.S., and be as specific as possible regarding the documents
you expect to obtain copies of. You may call the Clerk’s Office at (850) 413-6770
if you have any questions. You will be contacted by a PSC attorney for exact identification
of what you have requested. The attorney will also provide an approximate date on
which the material will be ready. You will be contacted again to arrange for payment
and delivery or pickup of the material.
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What is "CMS"? |
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“CMS” is the PSC’s network Case Management System. It is made
up mostly of information about dockets (cases) and includes docket numbers, docket
titles, names of utilities involved in a particular docket, staff and Commissioner
assignments in a docket, docket mailing lists, scheduled events in a docket (also
available on a “CASR”), descriptions of the filings (“documents”) in a docket, and
PDFs of most filings. Numerous reports can be generated from CMS. For an abbreviated
version of CMS, visit the PSC’s Website and click on “Dockets & Filings”, then on "Dockets".
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What is a "CASR"? |
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A Case Assignment and Scheduling Record, or “CASR,” is a tentative
docket schedule that is created and maintained in CMS and can be printed from CMS.
Each CASR includes the docket number, docket title, utility name(s), staff and Commissioner
assignments, and a tentative schedule of events for the docket. Because CASRs are
internal documents that are intended primarily for use by staff in managing docket
caseload and may be subject to frequent changes over the life of a docket, you should
look to orders and notices for firm dates. To see a CASR in a docket on the Website,
click on the “Dockets & Filings” tab. Next, click on “Dockets”. Enter the docket
number, then click on “Events List”.
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How can I have my name added to a mailing list? |
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- DOCKET MAILING LISTS
E-mail the Clerk’s Office at clerk@psc.state.fl.us,
or fax the Clerk’s Office at (850) 413-7118. The written request should include
your name, mailing address, fax number, e-mail address, and the docket you are interested
in. You may also mail a written request to:
Florida Public Service Commission
Ann Cole, Commission Clerk
Office of Commission Clerk
2540 Shumard Oak Boulevard
Tallahassee Florida 32399-0850
You will be placed on that docket’s mailing list and can expect to receive copies
of notices and most orders issued in the docket. See Rule 25-22.039, F.A.C., for
guidance on intervening in a docket.
- NOTICE LISTS
E-mail the Clerk’s Office at clerk@psc.state.fl.us
or fax to (850) 413-7118. Indicate the types of notices you wish to receive (workshops,
hearings, or rulemaking) as well as the industry (electric, natural gas, telecommunications,
or water and wastewater) you are interested in.
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How many copies of a filing are required? |
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- MOST PLEADINGS
The original and 15 copies. If you are a party in a docket set for hearing, the
order establishing procedure will set out specific copy requirements.
- INTERCONNECTION AGREEMENTS
The original and two (2) copies.
- ANSWERS TO INTERROGATORIES AND REQUESTS FOR PRODUCTION OF DOCUMENTS
File the original and one (1) copy of a NOTICE OF SERVICE with the Clerk’s Office.
File the responses with the PSC attorney whose name and address is listed on the
interrogatories or request for production of documents.
- OTHER DOCUMENTS
To inquire, e-mail the Clerk’s Office at clerk@psc.state.fl.us,
or call (850) 413-6770.
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How can I find out if my application or filing has
been received? |
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- For filings that will result in establishment of a new docket, visit the Website
and click on “Dockets & Filings”, then on “Dockets”, click on the appropriate
industry type; newest dockets are at the beginning of each category. Finally, click
on “Document Filings Index” to track all documents relating to a particular docket.
- E-mail the Clerk’s Office at clerk@psc.state.fl.us
or call (850) 413-6770.
- For established dockets, visit the Website listed above or call or e-mail the Clerk’s
Office.
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How can I find out the status of a docket? |
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On the Internet, go to “Dockets & Filings”, then “Dockets”. After
choosing a specific category and then a specific docket, click on “Events List.”
(For dockets recently established, “Events List” may not be available until ten
business days or more after the docket was opened.) For other questions, contact
the Clerk’s Office or one of the staff persons assigned to the docket.
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How can I find out if a hearing transcript is ready? |
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If you prearranged during the hearing to purchase a copy, you will
be contacted by personnel in the Division of the Commission Clerk and Administrative
Services’ Office of Hearing Reporter Services as soon as the transcript is ready.
If arrangements were not made, go to “Dockets & Filings” on the Website, then
click on “Dockets”. After choosing a specific category and then a specific docket,
click on “Document Filings Index.” If the transcript has been filed, it will be
listed; you will also be able to view and print a complete version of the transcript
from this location. To arrange to purchase a copy of the transcript, go to "Dockets & Filings",
"Copies", click on "Transcript Order Form", and follow the instructions.
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How can I find out if an order has been issued? |
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Check the PSC’s Website at “Dockets & Filings”, “Dockets”. After
entering a docket number, click on “Document Filings Index”. Review the index for
the order in question.
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How can I find out when and where a hearing is being
held? |
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On the PSC Website, click on “Agendas & Hearings”, then on “Schedule
of Hearing Dates” for a listing of the hearings and other meetings scheduled for
the next two weeks. You may also listen to certain live events on the Internet. If the hearing
is set past the two weeks shown, contact the Clerk’s Office for information.
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How can information on a regulated company be changed? |
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An official company representative may e-mail the Clerk’s Office
at clerk@psc.state.fl.us, fax a request
to (850) 413-7118, or mail a request to the Clerk’s Office at 2540 Shumard Oak Boulevard,
Tallahassee, FL 32399-0850. For a copy of the request form on the PSC’s Website,
click on “Utility Regulation”, then click on either the Word or PDF version of the
“Change of Company Information on Regulated Utility Form” and follow the instructions.
If e-mailing a request for change, the e-mail should include all the information
required in the online form.
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