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Florida Public Service Commission Privacy Policy

Thank you for visiting the Florida Public Service Commission (PSC) Web site and for taking the time to review our privacy policy. Our policy is not to collect any personal information about you during your visit to our site unless you choose to provide such information to us. If you choose to provide us with your personal information through online Web forms or the e-mail address listed on the Web site, we will not disclose that information to any other persons or agencies outside of the PSC unless required to do by the public records law (Chapter 119, Florida Statutes). Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public-records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.

While users browse the pages and documents on the PSC Web site, logs will collect certain data that provides us with information on the most and least popular sections of the Web site, what types of technologies our visitors our using, and what other Web sites or search engines have referred our visitors to us. Collection of these visitor statistics in no way identifies you personally.

We automatically collect and store only the following information about your visit:

  1. The Internet domain (an organization's unique name on the Internet, e.g. anyname.com) or IP address (the address of a computer attached to a TCP/IP network, e.g. 123.123.12.1) from which you access our Web site. These addresses are most commonly those of your Internet service provider and not of your individual computer.
  2. The type of browser and operating system used to access the site.
  3. The date and time our site and individual pages on our site are accessed.
  4. The frequency with which a particular page or document is accessed from the same IP address.

    Note: Some IP addresses generate persistent activity over an extended period of time (through automatic data mining procedures) that cause parts of the PSC Web site to become inaccessible to other users. Temporary cookies (1) are used in the measurement of activity created from each IP address. We then use these cookies in procedures that regulate the amount of activity a particular IP address generates, thereby ensuring optimal accessibility to all users.

    All cookies will automatically expire and therefore be deleted from the user's machine after 20 minutes. No information collected by the cookie is ever sent to the PSC.

  5. The name of referring Web sites.
  6. The name of referring search engines and the keywords used to search for the information found on the PSC Web site.

If you have any questions about the PSC's privacy policies or have suggestions on how these policies may be improved, please feel free to e-mail us at webmaster@psc.state.fl.us.

1. A cookie is defined as "data created by a Web server that is stored on a user's computer. It provides a way for the Web site to keep track of a user's patterns and preferences and, with the cooperation of the Web browser, to store them on the user's own hard disk." (Tech Encyclopedia; http://www.techweb.com/encyclopedia/)




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Florida Public Service Commission
2540 Shumard Oak Blvd.
Tallahassee, FL 32399-0850
1-800-342-3552