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FLORIDA RELAY

DEVELOPMENT OF THE TELECOMMUNICATIONS ACCESS SYSTEM

The major implementation issues were dealt with in 1991 and 1992. Since that time, the Telecommunications Access System has been continuing to meet telecommunications needs of the population of Florida. The table below identifies the major steps in development of the Telecommunications Access System.

Date Event
April 24, 1991 TASA passed legislature
May 1, 1991 First Advisory Committee members named.
May 24, 1991 TASA became law.
June 13, 1991 Florida Telecommunications Relay, Inc. (TASA Administrator) incorporated as a nonprofit association.
July 1, 1991 TASA surcharge set at $.05 per access line per month.
September 1, 1991 Responsibility for distribution of specialized telecommunications equipment transferred from Florida Council for the Hearing Impaired to Florida Telecommunications Relay, Inc.
September 16, 1991 First specialized telecommunications equipment distributed by FTRI.
August 15, 1991 Relay RFP issued for relay service beginning June 1, 1992.
January 17, 1992 Contract signed with MCI to provide Florida Relay Service.
June 1, 1992 Florida Relay Service formally begins processing relay calls out of the Miami relay center.
July 1, 1992 TASA surcharge increased from $.05 to $.10 per access line per month.
September 15, 1992 FPSC request for certification of Florida Relay Service sent to FCC.
July 8, 1993 FCC letter certifying the Florida Relay System as being in compliance with the FCC rules implementing the Americans with Disabilities Act. Certification is in effect from July 26, 1993 through July 25, 1998.
March 31, 1994 Final report of Deaf Service Center Association on results of pilot project on Special Needs.
August 4, 1994 Contract amendment with MCI to extend relay service contract for fourth year from June 1, 1995 to May 31, 1996.
November 1, 1994 TASA surcharge increased from $.10 to $.12 per access line per month.
July 1, 1995 TASA surcharge decreased from $.12 to $.10 per access line per month.
July 18, 1995 Contract amendment with MCI to extend relay service contract for fifth year from June 1, 1996 to May 31, 1997
July 1, 1996 TASA surcharge increased from $.10 to $.12 per access line per month.
August 14, 1996 Relay RFP issued for relay service beginning June 1, 1997.
April 8, 1997 Contract signed with MCI to provide Florida Relay Service for three years. (June 1, 1997 - May 30, 2000)
May 6, 1997 MCI offers a third 800 telephone number for ASCII users.
September 4, 1997 The FPSC, on behalf of the State of Florida, submitted an application for renewal of the certification of the Florida Relay Service by the FCC.
July 1, 1998 TASA surcharge decreased from $.12 to $.11 per access line per month.
July 1, 1998 The FPSC submitted its comments to the FCC on several relay issues in CC Docket No. 98-67, Telecommunications Relay Services and Speech to Speech Services for Individuals with Hearing and Speech Disabilities.
July 1, 1999 TASA surcharge decreased from $.11 to $.09 per access line per month.
October 7, 1999 Relay RFP issued for relay service beginning June 1, 2000.
January 11, 2000 Sprint selected as Florida's relay provider.
March 30, 2000 MCI assessed liquidated damage for service quality.
June 1, 2000 Sprint became Florida's Relay provider.
July 1, 2000 TASA surcharge decreased from $.09 to $.08 per access line per month.
August 2, 2000 MCI assessed additional liquidated damages.
November 7, 2000 The Commission voted to amend the contract with Sprint to incorporate changes mandated by the FCC beginning December 18, 2000.
November 7, 2000 The Commission voted to add Turbo Code as a service offered by Sprint.
May 15, 2001 The Commission voted to add Caller ID as a service offered by Sprint.
June 2001 The Commission received an award from the Florida Association for the Deaf for its service to promote relay advancements for Florida deaf citizens.
July 1, 2001 TASA surcharge increased from $.08 to $.12 per access line per month
August 1, 2001 711 used to access relay service in Florida.
May 21, 2002 The Commission voted to extend the Sprint contract for relay services until May 31, 2005.
July 1, 2002 TASA surcharge decreased from $.12 to $.08 per access line per month.
October 1, 2002 Applied to the FCC for recertification.
May 19, 2003 FCC Recertification application approved through July 1, 2008
July 1, 2003 TASA surcharge increased from $.08 to $.12 per access line per month
March 1, 2004 TASA surcharge increased from $.12 to $.13. The Commission voted to include Captel as a service.
July 1, 2004 TASA surcharge increased from $.13 to $.15 per access line per month.
September 21, 2004 Request for Proposals Released for relay service beginning June 1, 2005.
January 4, 2005 The Commission approved staff's recommendation to award the relay service contract to Sprint-Florida, Inc. for a three-year period beginning on June 1, 2005 and ending May 31, 2008.
June 16, 2005 FTRI 2005-2006 budget approved. TASA surcharge maintained at $0.15 per access line per month.
October 13, 2005 Liquidated Damages assessed against Sprint for failure to meet typing speed requirements of 60 wpm on live relay calls.
February 7, 2006 Contract amended to reflect new FCC answer time requirements.
June 26, 2006 FTRI 2006-2007 budget approved. TASA surcharge maintained at $0.15 per access line per month.
November 21, 2006 Contract amended to eliminate requirement that CA shall not inform the telephone user that the TDD user is hearing or speech disabled unless the TDD user asks the CA to do so.
June 25, 2007 FTRI 2007-2008 budget approved. TASA surcharge reduced from $0.15 to $0.11 per access line per month.

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